i have an acer aspire at3-605-ur20 i am having window problems with pop up messages

no1grimreaper
no1grimreaper Member Posts: 1 New User

          error messages     AbDocsDllLoader.exe    would not start      C/windows/microsoft NET/Framework/2.0.507237       also    C/windows/system32/unerconcil111 not a vaid windows32 operation      i have windows 8.1    64 bit computer i am constantly getting pop ups these are the worse  i have tried system restore did not work   i dont want to go back to factory settings would lose to much saved files

Answers

  • mars
    mars Member Posts: 4 New User

    sounds like malware/adware/trojan/virus... one of these

    sounds like you could use a good scanner... try malwarebytes and/or adwcleaner

    also, do a complete scan of your pc with ESET online scanner. these will remove whatever is causing the popups.

  • TeresaHsu
    TeresaHsu Member Posts: 68 Troubleshooter

    Hi no1grimreaper,

     

    The error message "AbDocsDllLoader.exe" may not seem to cause by abDocs app. We suggest you scan for viruses and malware to check if it can be fixed.

     

    Acer BYOC Apps Support