Problem while trying to fix the screen of my Acer C720P

VisitorG

Hi,

 

I went to a repairman to fix my Acer Chromebook C720P.

The touchscreen glass was shattered and I wanted him to remove it.

 

He followed the instructions from this video:
https://www.youtube.com/watch?v=Jg3yqXdVc6c

( Yes, that's me begging for an answer in the comments )

 

When reaching 4:50, wich means when he ended up opening the front of the screen, he tried to turn on the compter to check if everything was fine and it wasn't.

As far as we could tell, nothing was happeing: screen not turning on, and no sounds showing that it's running( but it's a quiet devcie, so... ).

When plugging the charger in, we get a light indicating it's fully charged.

 

If you have any idea what could be wrong... I would greatly appreciate your help.

 

Thanks.

billsey

From what I see in the video, he states something like 'don't try to turn on the laptop' when at that point. He's disconnecting the screen cable from the base at that point, which would mean nothing could be displayed on the screen.