mobile S510 android 4.4.2 has fallen. Wifi does not turn on.

taurinella
taurinella Member Posts: 5 New User

Data exchange via mobile provider works, phone works.

 

Wifi does not turn on, bluetooth turns on but does not work. I tried all possible setting activation and of course re-started several times.

I have not tried factory reset yet.

 

 

I am afraid is no software issue. Is there any check to do to see if there is some soldering broken?

 

In that case where can I send my mobile for repairing? I live in the Netherlands.

 

Thanks

 

Taurinella

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    I suspect an hardware issue, by the way an factory reset is always worth a try.

    I suggest you to don't try to open it, not an easy device to handle.

    About repair, check on acer netherlands website.
    I'm not an Acer employee.
  • taurinella
    taurinella Member Posts: 5 New User

    I will try it. As you can imagine the personal data and the What's app content are delaying this operation... 

    Do you have any quick link for a backup on a laptop?

     

    Thanks and... good luck finding a new job.

     

    Taurinella

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    No suggestions about backups, sorry.

    By the way if you synced to google account, your phone contacts are saved until your next log-in.
    If i remember correctly, your S510 has a backup utility that will help you to save data on the external microSD.
    I'm not an Acer employee.
  • taurinella
    taurinella Member Posts: 5 New User

    Factory reset done, no progress, my Mobile has reached the repair center in 's Hertogenbosch. Arrived yesterday, queing for repair...

     

    Cheers