S271HL monitor and Windows 8.1

LanceJ
LanceJ Member Posts: 1 New User

Have a Dell All-in-one with and HDMI input.  It is Windows 8.1.

 

My S271HL monitor is not detected by Windows.  It worked fine on Windows 7 on my previous laptop.

 

Should I expect it to be detected or is this monitor not compatible with Windows 8.1?  I do not see a driver for 8.1 but I was thinking the this monitor was plug and play.

 

Regards,

Lance

Answers

  • Cory-Acer
    Cory-Acer Administrator Posts: 1,449 Community Administrator

    Hi LanceJ,

     

    Yes, it should be plug and play. All in Ones can sometimes require more effort to tell the machine which output to display towards. You may have to go into your graphics properties and tell it go to the external source, which would be the Acer monitor in this case. There should also be settings to allow for both the AIO and the Acer display to be independent.


    Cory