Iconia A1-810 stuck on 'erasing' after attempting reset. Help!

Steve_O

My A1-810 began to suffer from the dreaded boot loop problem a few days ago. After several attempts at restarting and booting from a hard restart (volume and on off button) I decided to give it a factory reset.

Now, instead of the boot loop it's stuck on the 'erasing' screen. This happened 2 days ago, and no matter how many times it's switched off it just goes straight to this...

 

Incidentally, I just this minute got off the phone to Acer support.

To say I'm unimpressed is an understatement. Completely unhelpful and immediately began telling me that I should send it away for a repair at the cost of 55 pounds!!

Err... Hang on. 

It just over a year old and though out of the 12 month warranty (which is always a bone of contention for me) I'm sure that within statutory rights it comes under the point of it being not fit for purpose and not working for a reasonable amount of time.

 

Still, that I will take up with Acer personally...

 

Until then, is there any way to get this out of the erasing mode?

Blayn-Acer

Unfortunately, if the reset procedure does not resolve the issue, repair would be my only recommendation. Unfortunately, it sounds like there may be a hardware problem.