Aspire V3-771G Recovery loop/Broken Screen/External Screen VGA

zenpotter

The problem is 2 things:

1: The PC, now loops in "Recovery mode/diagnose-pc"

2: Now we can't access BIOS because of External Screen is VGA, but if we close the lid, we will see,only the loop "Recovery..."

 

My friend have used his Laptop with and external HDMI screen for some time,

then he noticed that it got more and more virus behaviors, like: acting like its hacked,

someone takes over his mouse and so on.

 

So he decided to do Recovery of his pc and then we can make it work in External VGA Mode,

but not in HDMI anymore.

 

Reason for not working in HDMI anymore is because of Windows have those drivers maybe?

 

(external mouse and keyboard installed)

 

Tries to start computer on F10 or fn+F10 or F2, (laptop keyboard) and then close the lid.

Same on external Keyboard.

 

Anyway suggestion on how to access BIOS with an External VGA screen.

Or other suggestions?

 

Zenpotter

zenpotter

Hi, and thank you,!

 

Another friend took over the computer, took out the the SSD and installed in his computer and did a clean install there, and put it back, then it worked like a charm!

 

Thanks for the answer anyway!

-Justin

zenpotter,

 

Are you trying to use the internal recovery feature or recovery media that was created? If you haven't looked over this article, please do, it discusses how to utilize the recovery process both internally and externally.

zenpotter

Hi, and thank you,!

 

Another friend took over the computer, took out the the SSD and installed in his computer and did a clean install there, and put it back, then it worked like a charm!

 

Thanks for the answer anyway!