power button won't work for switch 10!

johnv2443
johnv2443 Member Posts: 1 New User
edited March 2023 in 2015 Archives

so I recently dropped my switch 10and then the next morning it wont turn on. Even when I tried to charge it the led wont turn on. So I took off the back panel and there was this white long and wide piece of plastic strip that was disconnected on one side. so I tried connecting it and it did work. But then after it turned on i couldnt turn it off or on and I couldn't turn the vollume up or down. I need help please!

Answers

  • Sharanji
    Sharanji ACE Posts: 4,327 Pathfinder
    Disconnect the AC adapter, press and hold the power button till the tablet is turned OFF. If issue persists, the tablet has to be physically analyzed to fix the issue.
     

    If you have a unit from US or Canada, you may also live chat with an Acer technician at : Acer live chat

     

    Click the Kudos kudos-thumbs-up.pngto say “Thanks” for helping! select "Accept Solution" if your issue is resovled.