Android chrashed after acer update on my Acer Liquid E700

Quintino
Quintino Member Posts: 3 New User

Yesterday I received an update for my phone, so I downloaded it and when it was installing it rebooted again and then he went in recovery mode. Now I can't do anything with my phone because everytime I reboot I receive the screen of recovery mode. Hope someone can help me.

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    if you get only the dead android without menu, press power button, then....the only thing you can try is to do a wipe cache/factory reset.

     

    you will loose your personal data (settings and contacts if you not synced to google, SMS) but this probably will help your device to boot normally.

     

    if not....you can only contact your regional Acer support service.

    I'm not an Acer employee.
  • Quintino
    Quintino Member Posts: 3 New User

    I think I will have to contact Acer because my phone still doesn't boot normally.

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    yep, it's better.

    I'm not an Acer employee.
  • Quintino
    Quintino Member Posts: 3 New User

    I have fixed it myself by transferring a updatepackage with adb. It was not that hard to do, but thanks anyway.

  • ildarion
    ildarion Member Posts: 1 New User

    I guess it's the update of 40,09mo (june 2015).

     

    Someone know the changelog of this update ? If it's really necessary to do it and if it bring new bugs ha ha ?

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    good to hear it.

    I'm not an Acer employee.