Hi, I bought an earlier R13 (Haswell i5, FHD screen) on sale. Thankfully, with the BIOS update the keyboard typing experience, while not perfect, is more than manageable for me so far. My two issues:
1) Upon setting up, I selected a darker color for the Windows menu background. When I switched to this, I notced a wide, fuzzy rectangular box-shaped area around the inside of the screen that was somewhat lighter in color, and two of the buttons on the screen left a ghost image within this shape while the system continued with setup. Worried about the ghosting issue noted elsewhere in this forum, I tried an image retention test found online and sure enough the checkerboard image stayed visible on the edges of the screen when I switched to grey. It returned to normal operations swiftly after that.
2) I have also experienced the high-pitched whine with the backlit keyboard on maximum. This is not audible on the lower setting or when it's off. It's very quiet, but nonetheless it's still there. Is this a common problem? Are there people out there who HAVE this issue but are okay with it? Given that the device is practically silent otherwise (that fan is darn near whisper level when it IS on), it's a minor but nonetheless present annoyance.
I can still return this unit - *should* I, and what's likely to happen if I don't?
I'm in the middle of evaluating the machine to see if it fits my needs. The form factor is amazing, and comiong from a home and workplace filled with Windows 7 machines Windows 8.1 was much easier to handle than I thought (and with W10 on the horizon I can only imagine it getting better). These two issues are the standouts for me. Any advice would be greatly appreciated, thanks!
Mark