Acer aspire E1-571 starts only with backlight, no tekst, logo's etc.

jbakkenes
jbakkenes Member Posts: 2 New User

The Acer aspire E1-571 of my son starts only with backlight. No text, logo's and so on. When I look at the hdd light at the front, the Computer seems to start “normal”. I attached an external display on the vga port. it seems to be OK. I can login etc. computer works fine. Checked drivers, settings etc., no problem found. Seems a problem with the signal to the display.

Resume. After startup, backlight goes on(display lights up a little bit), no text on screen, laptop starts “normal”.

 

Does anybody know what the problem can be? And the possible solution Smiley Wink

Answers

  • -Justin
    -Justin Member Posts: 2,362 Skilled Specialist WiFi Icon

    jbakkenes,

     

    If an external display work it is definitely an internal issue. It could be a loose cable or a bad piece of hardware, which would require service probably to get it resolved.

  • jbakkenes
    jbakkenes Member Posts: 2 New User
    Hello Acer-Justin,
    I checked and reconnected the cable, no solution. I guess you're right it looks like problems with some hardware.
    I will make an appointment with the service centre in town.
    Thanks for your answer.