Re: Complaint.

bebetogo
bebetogo Member Posts: 1 New User

I just bought a new Acer montitor. I was able to hook it up with some help because of the instructions in the book were very hard to read.Not happy with that. You would think you people know by now how to do things right.

Then I had to play with the buttons at the bottom of the monitor to set things up with no clear instructions.

At first I didn't see the icons on the desk top. I got that going.

But now I can't get the control panel to come up on the screen.

How do I fix this?

Please help

Denise

 

Answers

  • Blayn-Acer
    Blayn-Acer Administrator Posts: 2,355 Community Administrator

    We appreciate the feedback and understand that the button system is not easy to learn, but we try to make it consistent with our other monitors and even other brands in how it functions. You should be able to bring up the on screen display by pressing the menu key. Is this the control panel you are referring to?

     

    Also, if you could provide the exact model of your monitor, I may be able to better assist.