ACER V15 NITRO, CPU running too hot.

joaogfreitasm
joaogfreitasm Member Posts: 9 New User
edited October 2023 in 2019 Archives

Hello, I have an Aspire V15 Nitro with less than 6 months. The thing is that my CPU which is a i7-4710HQ is reaching almost 100°C ( 97°C just yesterday while gaming ) even with the CPU being "undervolted" by "-60mV" using the official INTEL utility "Intel Extreme Tuning Utility". I'm pretty sure that this is not normal, since the maximum temperature allowed for the CPU is 100°C, is it a known problem with all the V Nitros out there?

Answers

  • Clyde
    Clyde Member, Knowledge Author Posts: 420 Mr. Fixit WiFi Icon
  • joaogfreitasm
    joaogfreitasm Member Posts: 9 New User

    Hello Clyde, thanks for the response. I don't have that option, I already tried to reinstall "Acer Quick Access" but all I can do is turn ON/OFF Wi-Fi and Bluetooth.

     

  • Zounge
    Zounge Member Posts: 8 New User

    Do you, by chance, use an external monitor?

     

    The V15 has a strange bug which completely messes up CPU and Fan functionality. Took me months to figure out, boot your laptop without the external monitor plugged in. 

     

    My thread about the issue.

  • totti69
    totti69 Member Posts: 4 New User

    just turning your maximum processor used to 99% and you good to go.

  • Someone777777
    Someone777777 Member Posts: 20 Networker
    Have the exact same problem. I usually play Fallout 4 for like 10 minutes before my computer completely freezes and either I have to wait or completely restart my computer and wait for the CPU to cool down on its own. Cool boost is just noise pollution for me, it doesn't help in this situation at all.
  • andylb
    andylb ACE Posts: 3,827 Pathfinder
    Have the exact same problem. I usually play Fallout 4 for like 10 minutes before my computer completely freezes and either I have to wait or completely restart my computer and wait for the CPU to cool down on its own. Cool boost is just noise pollution for me, it doesn't help in this situation at all.
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