Examples: Monday, today, last week, Mar 26, 3/26/04

New laptop (Acer, Aspire E 15, E5-571-58FP) .... How do I disable the Charms from appearing

rogerdubrogerdub Posts: 5Member

Windows 8.1, No Touch Screen ... either the mouse/touchpad makes the Charms appear - almost random.

 

Tried to turn off via Control Panel, Mouse.  At the Mouse window, it displays options for Button, Pointer, Pointer Options, and Hardware.

 

Nowhere are there any options to turn off edge swipes or in any way to control the appearance of the Charms. 

 

Under Hardare, it says Devices:  HID-compliant mouse,  Manufacturer:  Microsoft  Driver provided by Microsoft

 

 

 

 

Best Answer

  • rogerdubrogerdub Posts: 5
    Accepted Answer

    BIOS check says the Touchpad is "Advanced", doesn't say aything about a PRECISION option.

     

    I fixed my issue in Win 8 using PC Settings, ... Touchpad.  Just disabled swiping from left and right sides. No the wife is happy.

     

    Thanks.

FAQ & Answers

  • -Justin-Justin Posts: 2,362Member Seasoned Practitioner

    rogerdub,

     

    Could you go into your BIOS and see if you are using version 1.20 or newer? If so, see if you have the option to change your touch pad to PRECISION (HID device) or to BASIC (PS/2 device)? If it is set as basic change it to precision.

  • rogerdubrogerdub Posts: 5Member
    Accepted Answer

    BIOS check says the Touchpad is "Advanced", doesn't say aything about a PRECISION option.

     

    I fixed my issue in Win 8 using PC Settings, ... Touchpad.  Just disabled swiping from left and right sides. No the wife is happy.

     

    Thanks.

  • rogerdubrogerdub Posts: 5Member

    I am a new owner of an Aspire E 15.  ES-571-58FP   Not happy with the touch pad. Sometimes it stops responding to “taps”, then I have to press harder to get it to “Click”. Other times it causes the cursor to jump to strange locations with just the slightest touch.

     

    Device Manager under Human Interface Devices - says I have an HID-compliant touch pad. Properties shows the driver is from Microsoft dated 6/21/2006  version: 6.3.9600.17041. 

    How can a driver from 2006 apply to hardware in 2015?

     

    When I look at Driver details, it says: “No driver files are required or have been loaded for this device.”

     

    Yet when I look up my drivers at ACER (after entering my Serial Number) – it shows two touchpad drivers:

     

    TouchPad         ELANTECH    Touchpad Driver          11.6.24.209     124.3 MB        2014/12/18     

    TouchPad         Synaptics          Touchpad Driver          17.0.6.21         203.7 MB        2014/10/24     

     

    So I am confused. I think I should install one of these two drivers, but have no clue as to which one.

     

    Can someone help me?  Thanks

Sign In or Register to comment.

Who's Online212

Acer-Harvey
Acer-Harvey
Acer-Jose
Acer-Jose
Acer-Manny
Acer-Manny
amirseha
amirseha
Edsonlaguna
Edsonlaguna
egydiocoelho
egydiocoelho
eltonloiro
eltonloiro
HenryQ
HenryQ
IVAN_PC
IVAN_PC
Jack22
Jack22
MaxGamer
MaxGamer
Nanoconce
Nanoconce
Shakykhan
Shakykhan
System
System
UncleMikey42
UncleMikey42
+197 Guests

Join in, share your experience!

It looks like you're new here. If you want to get involved, click one of these buttons!

New Here?

Register to get all the benefits of being a member! Get social and introduce yourself in our Welcome Forum, or learn about our ACE Program and What's Happening at Acer.

Member Highlight

We would like to highlight sri369's outstanding participation in the Acer Community!

We want to recognize his effort and dedication to helping other members of the Community. On behalf of all our users and the Acer Team, we thank you for your dedication!

Total Posts and Comments: 771

Total Points:1277

Total Accepted Answers: 45

sri369 Seasoned Specialist
Predator Join the forum discussions on our
Predator line of products.
Find out about the Acer ACE program.