acer a1-840FHD will not charge

gessic
gessic Member Posts: 1 New User

Hi,  Just got my acer a month ago and now it will not charge.  I have used charging cables that are made for the Acer - I have tried 2 of them.  It will not charge.  My phone has the same cable and I put the charger that came with the Acer on my phone and it works, so I know it is not the cable or the charger unit.   

 

Does anyone else have this problem?  How do you fix the Acer port for charger??

 

Help!!

 

gessic

Answers

  • billsey
    billsey ACE Posts: 34,291 Trailblazer

    If it's in the port your only option is going to contact Acer for warranty support. I believe that port is directly soldered on the motherboard, so they'll do a motherboard replacement to get it repaired.

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