Acer Switch 10

PJ42
PJ42 Member Posts: 1 New User

Have had tablet for 3 weeks, now I have a blank turquoise screen and can't do anything. Unable to turn off or reboot. Not sure if this is a hardware or software (Windows) issue. Any ideas? Any help would be appreciated.

Cheers

Answers

  • hgmartin9
    hgmartin9 Member Posts: 132 Enthusiast WiFi Icon

    Try holding the power in untill it shuts-down. Then see if it will start.

  • billsey
    billsey ACE Posts: 34,291 Trailblazer

    At least it's a pleasant color. Smiley Happy Could have been Angry Orange.

     

    As suggested a full power down using a long press of the power button should get you back, then try to watch what might be causing the crash once you are back up and running. If it doesn't come back it might be ready for a trip to Acer Support for repairs.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.