acer aspire v5 473p 5602 Alt and AltGr key broken.

CalvinH

I recently got my laptop back from acer for having a faulty hard drive, now both my alt keys are broken. I plugged in a usb keyboard and the alt function works fine, so it's not a software issue.

 

Has anybody gotton the same problem and have any solution to this because I really don't want to pay and wait for another 2 weeks for my laptop to get fixed.

laurent_14

Hello Calvin,

 

1- Your laptop is: NX.MBGAA.007 - Aspire V5-473P-5602 (Gray)

 

2- The keyboard with the upper cover (it's not a ENG/FRE keyboard):

60.MAXN7.056

COVER.UPPER.KB US-INTERNATIONAL.GRAY.BACKLIT.TP

 

You can request a quote and place an order from your Acer store in using the customer service form.

In the form:

1- You select in "Please Select a Subject: Other"

2- In "Describe the Problem:", you indicate the S/N of the laptop.

3- Example:

    "Price request for the following spare parts:

     - P/N, description

     - Etc"

 

You'll receive a quote by mail (pdf document). You can also phone them.