Stolen notebook

mmesa
mmesa Member Posts: 1 New User

Hello!!

I'am trying to help to some of our client who's acer notebook has been stolen.

It's getting dificult cus he doesn't have registry of the machine's serial number.

He gave to me just an e-mail wich was used to register the equip on acer's page

 

Is there any way to obtain the serial number in order to can start the local process

with the police for tracking the machine?

 

We'll be so glad if we'd be help.

Thanks a lot in advance! 

Answers

  • Cory-Acer
    Cory-Acer Administrator Posts: 1,449 Community Administrator

    Hi mmesa,

     

    If the unit was registered on our website it can be found at http://account.acer.com and requires you to be signed in with the account that was used to register the system.

     

    Unfortunately, we're unable to provide registered assets tied to an email for security purposes.

     

    Hope this helps,
    Cory