Dropped laptop, screen broke, need repair.

Joao_Garcia
Joao_Garcia Member Posts: 1 New User

Hi there. I bought my laptop Aspire V 13 V3-371-558L not even 2 months ago, and sadly yesterday I accidentally dropped it on the floor and the screen broke. But only inside, the laptop screen case is just slightly dented but the image on the screen now is all white and "scratched" on the area where is dented. So basically I need to send it to repair so I would like to know if this has happened to somebody else or If anyone have any information that might help, for example how the repair process will take place. Thank you so much for your help.

Answers

  • laurent_14
    laurent_14 ACE Posts: 10,310 Trailblazer

    Hello,

     

    First you could read the terms of warranty. You can contact your Acer service center by phone or e-mail for more details.

    Be careful read the end of the the webpage:

    "Please note that all Acer products purchased from PC World, Dixons or Curry's are supported via the store from which the product was purchased."

    France
  • LuminaryCatYT
    LuminaryCatYT Member Posts: 2 New User
    My dog or cat was on my chromebook cb3-111-c8ub and it does not look good
  • JackE
    JackE ACE Posts: 44,889 Trailblazer

    What does not look good? Your dog, your cat, or your chromebook? Jack E/NJ 

    Jack E/NJ