Authentication Problem

stroller
stroller Member Posts: 4 New User

I have an Acer Memo pad, and recently I have been unable to connect to Internet in my home.

I get an error message “authentication problem”. I can connect to my neighbour’s internet, also to mine using my laptop.

 

Any suggestions would appreciated.

 

Thanks

Answers

  • Cory-Acer
    Cory-Acer Administrator Posts: 1,449 Community Administrator

    Hi stroller,

     

    You'll want to have the tablet forget the current network connection. Either the WiFi password is wrong, has been changed or even possibly corrupted. Forget connection and reconnect. This should resolve your issue.

     

    Cory

  • stroller
    stroller Member Posts: 4 New User

    Thanks Cory, all if working o.k.

     

    Ciberman