Acer V5-171 - Bluetooth doesn't work anymore

Roel
Roel Member Posts: 2 New User

Hello everybody :-)

 

 

I got an Acer V5-171 , model Q1VZC.

 

Very happy with the performance but ever since I upgraded to the windows 8.1 it seemed that my bluetooth adaptor stopped working. Don't know if this was just coincidence.

 

I have tried downloading different installers from the website but I'm not sure if they were the right ones.

 

Could somebody please guide me through a bit of troubleshooting so we can find the problem ?

 

Thanks in advance

Smiley Happy

 

Roel.

 

 

Best Answer

  • -Justin
    -Justin Member Posts: 2,362 Skilled Specialist WiFi Icon
    Answer ✓

    Roel,

     

    Perform a system restore back to before the Windows 8.1 upgrade, remove the Bluetooth drivers, then upgrade to Windows 8.1. It should install generic drivers and you can download the Acer drivers afterwords.

Answers

  • -Justin
    -Justin Member Posts: 2,362 Skilled Specialist WiFi Icon
    Answer ✓

    Roel,

     

    Perform a system restore back to before the Windows 8.1 upgrade, remove the Bluetooth drivers, then upgrade to Windows 8.1. It should install generic drivers and you can download the Acer drivers afterwords.

  • Roel
    Roel Member Posts: 2 New User

    Perfect man

     

    U are the best.

     

    Thx for your help , I got it going now.

     

    Brgds,

     

    Roel.