Will not boot, screen flashes, Aspire E15.

D123
D123 Member Posts: 1 New User

Hi I have an Acer E15. It will not boot up. When I press start it flashes slightly but nothing can be viewed on the screen. I have tried to restart dozens of times. Pulled the battery, held the power button for 40 seconds etc as read on other posts. I connected an external monitor (also acer) but just displays not connected.

It started to do this last week but after several attempts would start. Today after dozens of attempts it will not start at all.

Really want to scream in frustration.  So my question is there any chance to force it to start or am I dead in the water with a peice of junk? It is 3 or maybe 4 months old. Will Acer repair it? I am in Canada, never bought an acer before. Any help greatly appreciated. Of course I need the laptop for school today and tomorrow for a major project and of course I did not back my files up. Just a bad day.  

Answers

  • -Justin
    -Justin Member Posts: 2,362 Skilled Specialist WiFi Icon

    D123,

     

    If you can't get the notebook to display externally that is a hardware issue. I would like to have someone contact you in regards to this, if you could send me a PM with the following information:

     

    SNID / serial number

    Contact number

    Email address

    Shipping address