Keyboard doesn't work properly on Acer Aspire V3-772G

Peter1904

my keyboard starting to act wierd for about a month ago. my keyboard sends multiple keys to my laptop if I press the a button, the tab,esc,caps and the 1 key. for example: if I press a, I get a axcfn,./; alt is also active. as this is quite ennoying, the tab sends me to sleep mode, and esc activates flightmodus (great when gaming online). somehow I got to fix this temporary when rebooting or gently smashing into the keyboard (I tried to vacuum clean it, but that failed too).

well, this morning have these keys decided stop sending anything to the laptop.

has anybody any Idea of what could happen and how I could fix it?

thanks in advance

Peter

Accepted answers

laurent_14

Hello Peter,

1- You can check it on the Acer system information page (Acer-Justin's info).

2- I would try to ""Load optimazed defaults" or "Load default settings" in the bios setup utility [F2]

3- NX.M8SEH.018 - Aspire V3-772G-747a121TMakk (NL model?)

All comments

laurent_14

Hello Peter,

1- Your laptop is it still under warranty?

2- Do you have the same issue with an USB external keyboard?

3- Could you give me the first ten characters of the laptop serial number (S/N)? Only the first ten.

Peter1904

1. yes it has still its warranty, I think for about a month(maybe 2)

2. I have already tried another keyboard, and yes it functioned as it should be. I shall give it a second try tomorrow.

3. NXM8SEH018

thanks for your quick reply.

Peter

laurent_14

Hello Peter,

1- You can check it on the Acer system information page (Acer-Justin's info).

2- I would try to ""Load optimazed defaults" or "Load default settings" in the bios setup utility [F2]

3- NX.M8SEH.018 - Aspire V3-772G-747a121TMakk (NL model?)

Peter1904

I think, after 2 weeks now, I have to thank you for your answer. I haven't got any problems with my keyboard anymore. Surprisingly as I thought it was a hardware problem.