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no audio output device

missa_81missa_81 Posts: 3Member

I did a system recovery. Now my sound doesnt work. I have a message that says "no audio output device installed". I had sound before the recovery. How do I get it back?

FAQ & Answers

  • IronFlyIronFly Posts: 18,171ACE Trailblazer

    can you post laptop model and installed OS?

     

    have you already checked on device manager if any yellow exclamation mark is present?

    I'm not an Acer employee.
  • missa_81missa_81 Posts: 3Member

    I have an acer aspire 5516 with windows vista. There are yellow explanation points under device manager.

  • IronFlyIronFly Posts: 18,171ACE Trailblazer

    Open Device Manager by clicking the Start button, clicking Control Panel, clicking System and Maintenance, and then clicking Device Manager.
    If you are prompted for an administrator password or confirmation, type the password or provide confirmation.

    Where you see the Yellow exclamation mark, double click it, choose "Details" tab, from the dropdown menu choose "HardwareIDs", click the first string and copy/paste here.

    I'm not an Acer employee.
  • missa_81missa_81 Posts: 3Member

    copy and paste where?

  • IronFlyIronFly Posts: 18,171ACE Trailblazer

    here, in your next post Smiley Happy

    I'm not an Acer employee.
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