G246HL not working

Jim_Cole
Jim_Cole Member Posts: 1 New User

I have a G246HL monitor. It's just a few months old. Suddenly, it's only displaying a series of colors on screen (green, red, white, black, checkerboard, etc.). It does this for about 10 minutes and then goes dark (power saving mode?). I've rebooted the computer. I've unplugged the monitor. I read someone had success resetting an Acer monitor by unplugging it, then holding down the power button for 30 seconds, and plugging it back in. Tried it; didn't work. Any help?

Answers

  • laurent_14
    laurent_14 ACE Posts: 10,328 Trailblazer

    Hello Jim,

     

    You wrote: " It's just a few months old"

    If it's still under warranty, I suggest you to contact your Acer support. I think the main board is defective.

    France