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my gateway m285-e will not power on

dont885dont885 Posts: 1Member

i have unplugged it. taken battery out held down power button. tried powering it up with battery in and with battery out. can anyone help me?

FAQ & Answers

  • -Justin-Justin Posts: 2,362Member Seasoned Practitioner

    dont885,

     

    When the battery is installed do you see a battery charging light with the AC adapter plugged in? If not, it sounds like an AC adapter problem.

     

    If you do see a battery charging light, try removing the battery and just trying to power it on using the AC adapter to see if that does anything.

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