Acer S3-391 Don't Boot Up

GordonWard

I hope someone out there can help me.  While cleaning my Aspire S3-391, I seemed to have hit a key sequence that creating a start up problem.  I get an error message 0xc0000034 and File:\BCD.  I cannot seem to access any of the preinstalled recovery tools and ALT / F10 sequence does not work with Windows 8.  Not sure how I caused this, but surely cannot reverse the problem.  I thought you may have seen something like this and might have something I can try.

 

Thanks in advance!

 

Cheers 

IronFly

I would suggest you to rebuild the BCD (Boot Configuration Data) from Command prompt and check if that helps.

1. Insert the Windows 8.x installation/recovery media and boot the computer using the disc.
if you don't have a installation/recovery media, i suggest to download windows 8.1 enterprise trial edition:
http://www.microsoft.com/en-us/evalcenter/evaluate-windows-8-1-enterprise

you need to burn the downloaded iso file to an USB or DVD bootable media

Note: You need to check the computer manual on how to set CD/DVD or USB drive as the first boot device in the BIOS.

2. Once you boot using the Windows installation disc, on the Windows 8.x installation window, click on Repair your computer.

3. Click on Troubleshoot and in the Advanced options. First thing you may try is the Automatic Repair. If that does not help, go for System restore. If that works fine, then create a system restore point so that next time you encounter any problems you may always restore the computer to the recent system restore point created.

4. If that does not help, then select Command Prompt. Enter the following four commands into the prompt.

bootrec /fixmbr
bootrec /fixboot
bootrec /scanos
bootrec /rebuildbcd

Once the command completes, restart the computer.

IronFly

I would suggest you to rebuild the BCD (Boot Configuration Data) from Command prompt and check if that helps.

1. Insert the Windows 8.x installation/recovery media and boot the computer using the disc.
if you don't have a installation/recovery media, i suggest to download windows 8.1 enterprise trial edition:
http://www.microsoft.com/en-us/evalcenter/evaluate-windows-8-1-enterprise

you need to burn the downloaded iso file to an USB or DVD bootable media

Note: You need to check the computer manual on how to set CD/DVD or USB drive as the first boot device in the BIOS.

2. Once you boot using the Windows installation disc, on the Windows 8.x installation window, click on Repair your computer.

3. Click on Troubleshoot and in the Advanced options. First thing you may try is the Automatic Repair. If that does not help, go for System restore. If that works fine, then create a system restore point so that next time you encounter any problems you may always restore the computer to the recent system restore point created.

4. If that does not help, then select Command Prompt. Enter the following four commands into the prompt.

bootrec /fixmbr
bootrec /fixboot
bootrec /scanos
bootrec /rebuildbcd

Once the command completes, restart the computer.

GordonWard

Thank you... I followed these instructions and all is well.  Much appreciated!

IronFly

You welcome.

kio

Hi,
I have an Aspire S3-391 With broken HD and no recovery disc.
What can I do? I have a New SSD to put in but off course nothing on it.....
Can anyone help me?

Thanks.

IronFly

Acer recovery media
if you are in the US you can buy it:
http://store.acer.com/store/aceramer/en_US/eRecovery

if you are outside the US, you must call/email your regional Acer support service:
http://www.acer.com/worldwide/support/

 

or

 

http://windows.microsoft.com/en-us/windows-8/create-reset-refresh-media