Help I have a black Screen on my Aspire V5-122P-42154g50nss

Jonesy35

My Computer Lights come on but can't do anything with it as have a Black Screen.  I am using Windows 8 the computer is not used alot.  How do I get it back up and Running?

 

Thanks

Sharanji

Is the black screen after Acer logo when you power ON the computer or after you login into windows?

You may also try a power reset using the battery pinhole at the bottom of your computer.

Please completely power OFF the computer by pressing the power button for 4 to 5 seconds. Disconnect the AC adapter.

Insert a paperclip into the hole and press for four seconds to reset the computer. After power reset reconnect the AC adapter and check te issue.

 

 

 

Click the Kudos to say “Thanks” for helping! select "Accept Solution" if your issue is resovled.

 

Jonesy35

Hi I have tried to reset the notebook via the battery pinhole but this didn't work The screen remains black all the time right from powering on I see no logos on log on details I can hear the fan and processor working

anto

Hi,
Pls check whether the adapter is working.
After connecting the adapter check whether the amber light is blinking.

Jonesy35

Hi I m sure the adaptor is working as when I unplug the note book for some time and then reconnect the power lead the orang light comes on and charges the unit

anto

Hi,
Step 1
Turn on the laptop and start tapping the F2.
Step 2
Turn on the laptop and immediately press and hold the ALT key and start tapping the F10 key simultaneously.

Step 3
Press and hold the power button for 15 seconds without connecting adapter.

Jonesy35

Tried all three solutions but still got the problem thanks for your help

DefectedSound

Hello

 

You said you get no icons on your screen. Do you hear the hard drive spinning at all?

Jonesy35

Yes I can hear the computer starting up

DefectedSound

Then I would say its not a hard-drive issue. 

 

It sounds like it could be your video card or or screen issue.

 

Do you hae a VGA cable so you can test if the computer boots up while connected to a TV or computer monitor?

 

 

joshua-123

thanks for it i appriciate

JackE

Press & hold the power button till the machine shuts off. About 5secs. Then HDMI out to a TV. Press the power button once to turn the machine back on. You may have to use the Fn+F5 or Fn+F6 toggle to turn the TV screen on. If also a black TV screen, then it could either be a video card failure and/or a BIOS firmware corruption. Jack E/NJ