Please Help! Aspire E5-511-P4LN takes at least 30 minutes to startup after shut down

HoukaRyuu
HoukaRyuu Member Posts: 2 New User

Please Help!  I have an Acer Aspire E 15 (E5-511-P4LN) which I bought online at HSN last September, 2014.  I'm not really sure what happened.  On the morning of April 10, 2015, I had downloaded the game Wakfu into my computer.  I played the game for two hours, then shut down my laptop around 2:30pm.  That same day at night, around 9:30pm, I started up my laptop, however the monitor was stuck at the Acer Logo for at least half an hour!  I thought it must have been the game that I downloaded so before I went to bed I just hibernated my computer.  When I woke up the next day, it took my computer at least 15 minutes to start up from Hibernation!  There's no trouble with the performance of the computer once it has shown me the Start screen.  Anyways, I uninstalled Wakfu from my computer when I finally got into my computer.  I even downloaded CCleaner and used it clean the Registry.  Still, today April 12, 2015, when I started up my computer, it stayed on the Acer Logo for at least thirty minutes before taking me to the Start screen!  This is just too much.  I don't know what else to do.

Best Answer

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    Answer ✓

    strange issue.

    the "quickest" solution, will involve a backup of your data and a re-install of windows.

    if you don't mind to do it, power off your laptop and power on pressing ALT+F10 to start the Acer erecovery process.

     

    if it will still boot slowly, we can try to narrow the issue on a clean system.

    I'm not an Acer employee.

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    Answer ✓

    strange issue.

    the "quickest" solution, will involve a backup of your data and a re-install of windows.

    if you don't mind to do it, power off your laptop and power on pressing ALT+F10 to start the Acer erecovery process.

     

    if it will still boot slowly, we can try to narrow the issue on a clean system.

    I'm not an Acer employee.
  • HoukaRyuu
    HoukaRyuu Member Posts: 2 New User

    Sorry for the late response.  Anyways, thank you so much.  Took a while for me to find time to back up all my files.  But once my files were backed up, I reset my laptop to factory settings and it starts up fine now.   No more long waits for me. Smiley Very Happy

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    You welcome. Smiley Happy

    I'm not an Acer employee.