Acer S3 391 bios update problem, (laptop doesnt shut down)

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donkosta
donkosta Member Posts: 5 New User

Hello,

 

I have S3 391,  windows 8 UEFI version

 

laptop does not shut down,  the power light stays on, and fan blowing, unless I shut it down by keeping power button pressed for a long time.  

 

I thought It was because of SSD,   but got other same laptop, and it has no issues nor on HDD nor on SSD.

 

 

the difference between this 2 is that faulty one has bios 2.10.   (the working one 2.09)

I tryied all software things to correct issue but no luck, seems like bios problem

 

but i CAN NOT update bios, as it says wrong firmware image after flashing in windows and reboot.

I tried 2.11, 2.14, 2.17(latest)  same on all

 

when Tried 2.09, it says that current bios is newer.

 

 

So, any suggestions how can I update bios?  I tried from 8.1, and reseted on 8 and tried on that also, no luck

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
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    try this: 

    format an USB flash drive (smaller than 1GB if possible) to FAT or FAT32, copy the BIOS file named xxxx.FD to the USB flash drive.

    connect AC power, press Fn+ESC then press the power button, Release the Fn + Esc keys after POST.

    I'm not an Acer employee.
  • donkosta
    donkosta Member Posts: 5 New User
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    thanks for your reply

     

    will it work and update bios and dont brick it?

     

    why then official version says invalid firmware image?  can be there any compatibility issues?

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
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    if your factory BIOS was 2.xx version, update to 2.17 must work.

    try to load defaul settings on BIOS (press F9 on BIOS, then press F10 save&exit), then try to use the BIOS flash tool again.

     

    the Fn+ESC+Power is an official procedure to flash BIOS when corrupted....but i can't assure that it will not brick your laptop.

     

     

    I'm not an Acer employee.
  • donkosta
    donkosta Member Posts: 5 New User
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    Does not work

    it seems that enters recovery mode, but cant find or load bios

     

    maybe problem in name? I tryed many options

     

    the bios-mods website reccovery does not work.

     

    and i think taking out battery doesnt have any importance, as s3 has builtin battery, and second, it actually seems to enter in recovery.

     

    problem is, why it says invalid image?

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
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    i don't know why.

     

    let me ask for help.

    I'm not an Acer employee.
  • donkosta
    donkosta Member Posts: 5 New User
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    no luck yet

     

    I see that with FN + esc  it enters rec mode and reads flash drive. but no recovery

    1) or filename is invalid

    2) bios cant be updated

  • donkosta
    donkosta Member Posts: 5 New User
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    any other sollution?

     

     

    Im shutting down laptop with power button Smiley Sad