recovery disc error

Majesk84
Majesk84 Member Posts: 2 New User

Hi. I purchased recovery disc's but i I keep on getting the following error "restore failed - can not find image path:C:\IMAGE_TMP_DIR\install.wim" this has happen 4 times. It happens at 100% of the recovery process. I have followed the instructions I was sent by email when confirmation on the discs being posted. I can't see what I have done wrong if anything. Is there something else I could try.

Answers

  • vvprad
    vvprad Member Posts: 246 Mr. Fixit WiFi Icon

    Hi...

     

    How many discs have you received?

     

    If you are gettiing this error after inserting all discs, it might be an issue with the recovery disc. You may contact support team to see if they can send replacement discs or further options.

     
    if you have not inserted all discs, you may insert the next disc and try to proceed the recovery process.
  • Majesk84
    Majesk84 Member Posts: 2 New User

    1 boot disc

    4 recovery

    1 language

    It happens on the last recovery disc. I will try contacting support team.

    Thanks

  • therieneric
    therieneric Member Posts: 1 New User

    I have the same troubble !!! 
    Very bad ...