Acer Iconia 8 W W1 810

evi_politi
evi_politi Member Posts: 6 New User

I have a brand new 8W W1-810 tablet. I only have it for only two weeks and it is too slow too charge. Yesterday it shut down because the battery ran out… I plugged it in for over 3 hours and it would still not power up. I let it charge all night and this morning the battery only shows 6%... it is still charging.  This shouldn’t be happening to a brand new product. What should I do?

Answers

  • billsey
    billsey ACE Posts: 34,291 Trailblazer

    How are you charging it, with the supplied power supply, through a USB connection, or with a 3rd party power supply? 

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  • evi_politi
    evi_politi Member Posts: 6 New User

    Hi, 

     

    with the supply cord it came with.

  • evi_politi
    evi_politi Member Posts: 6 New User

    Sorry I meant to write with the power cord it came with!

  • billsey
    billsey ACE Posts: 34,291 Trailblazer

    There are two charging modes, and the charger sets the mode. It is possible there's a fault in the charger that is putting it in the wrong mode. If so the charger would just be enough to maintain a charge, not build up a charge. If you have another 2A charger you could give it a try, or contect Acer support to see if they have any other ideas.

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