I'm working on an Aspire 5336-2524 that had serious malware/virus issues (possibly hardware also). I've been told by Microsoft that an illegal copy of Windows 7 Ultimate is installed. This is a friend's laptop who purchased it from somone on Craigslist so she knows nothing about what has been installed, nor does she have any discs. Also the Microsoft COA sticker has been removed from the bottom of the laptop.
Alt F10 doesn't bring up the installed Acer recovery system so I need to know if I purchase the $20.00 recovery discs, is the Microsoft COA key required?
If this means anything, when the original owner installed Win 7 Ultimate, it looks like a copy of the old OS may be there in a WINDOWS.OLD folder?
Thanks for any help.