bluetooth not working on Acer V5 571 laptop with Windows 8.1 x64

NSWEENEY
NSWEENEY Member Posts: 2 New User

Hi,

 

I've looked through the community and there is no answer for this. I've downloaded/reinstalled you name it it's been done but no bluetooth. Also, when choosing to update it notes that it's updated.

 

As a keen ACER user for various reasons but something like this can't be resloved and the way we are now 'wireless' with wifi and bluetooth this isn't a good start for Acer.

 

Look forward to your help.

 

Thanks

 

Nick

Answers

  • -Justin
    -Justin Member Posts: 2,362 Skilled Specialist WiFi Icon

    NSWEENEY,

     

    If you have already attempted to reinstall the drivers from our support site the next question is when did this issue occur?

     

    If you know when it started you could do a system restore back to when it worked and work forward from there, I know that there were some issues after a recent Windows update.

     

    Should those processed fail you can attempt a refresh on your system.

     

    Should that fail I would recommend a reset to factory defaults.