Cannot burn audio CD's

organicjack
organicjack Member Posts: 3 New User
in 2015 Archives

I have an 8 month old Aspire V5-561P that will not recognize a blank cd. I want to burn a cd with either Windows Media Player or third party software, but neither of these programs recognize a blank cd. Playing a music cd or dvd is fine, I have no difficulties with that. It's ONLY when I try to burn a blank that I run into trouble.

 

Any recommendations?

Best Answer

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    Answer ✓
    Focus servo error, means that the lens can't find a good positionfor the laser ray.
    Try another support brand and if it still gives you this error, probably it's an hardware issue.
    I'm not an Acer employee.

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    have you tried with infrarecorder or imgburn?

    normally they will create a log if any issue is found.

     

    Have you tried with different CD brand?

    I'm not an Acer employee.
  • organicjack
    organicjack Member Posts: 3 New User

    Thanks for the suggestions. I had tried Windows Media Player, iTunes, and Ashampoo. Just tried imgburn and got a "focus servo error." My laptop manufacturer's forum suggests getting better quality discs. I thought memorex would be a good brand. I'll see if I can find better.

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    Answer ✓
    Focus servo error, means that the lens can't find a good positionfor the laser ray.
    Try another support brand and if it still gives you this error, probably it's an hardware issue.
    I'm not an Acer employee.
  • organicjack
    organicjack Member Posts: 3 New User

    Thank you for your advice, IronFly. I bought a different brand of CD-R discs (Verbatim) and they worked fine. Glad to know it was not a problem with my computer.

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