Acer v5-571 Headphone Audio Issue

Nambooty

Hello, problem is when I plug in my Apple headphones into my laptop the left earbud doesn't work unless I pressure the jack upwards with my finger, if I let it go it stops working again. So only the right earbud works on its own.

 

I have downloaded and reinstalled the latest audio driver for my computer and the same problem persists. 

 

Driver I'm using: http://global-download.acer.com/GDFiles/Driver/Audio/Audio_Realtek_v6.0.1.7027_W81x64_A.zip?acerid=635168119629748208&Step1=ULTRA-THIN&Step2=ASPIRE&Step3=ASPIRE%20V5-571&OS=81P1&LC=en&BC=ACER&SC=PA_6

 

This only started to happen just recently when I let my younger cousins play on my laptop, before it was just fine. Maybe they damaged my audio port in some way? If so is there a DIY solution to this? My warranty is up and I don't want to pay probably $50 to fix a small audio issue.

 

I did not download anything else that modified my audio as far as I know.

 

Any help is appreciated.

 

EDIT: This is not a problem with the earphones, they work perfectly fine with my phone and other devices.

IronFly

99% is an hardware problem on laptop headphone plug, check with a light if the leafs inside the plug hole are well aligned.

 

you can try with a toothpick to move it a little and check if one is not moving or are blocked in the plug chassie.