Aspire E15, Windows 8.1, and BitLocker

TL1
TL1 Member Posts: 1 New User

I have an Aspire E15 running Windows 8.1 Pro. I want to encrypt the hard drive with BitLocker, but first I have to initialize the TPM chip. When I follow the outlined procedure for initializing the TPM chip, the Initialize option does not appear in the File menu. I tried to contact support, but they did not know what I was talking about.

 

Has anyone had this problem? What is the solution?

Answers

  • padgett
    padgett ACE Posts: 4,532 Pathfinder

    First question is do you have a TPM ? May need Admin rights but running tpm.msc should tell you.