I have accidently spilt tea on my laptop, and nothing has come on since

stewato
stewato Member Posts: 1 New User

I have an E1-570 Laptop and I accidently spilt tea over it, the lights came on at first but it is now dead.

I tried changing battery packs after it dried out.

Does anyone have any help on the matter.

Many thanks

Steve

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    you did the worst thing, turn on a device with liquid inside.

     

    probably there is a short somewhere or even some burnt component, you can't do anything apart sending to a tech to do a check and hope it's fixable.

    I'm not an Acer employee.
  • laurent_14
    laurent_14 ACE Posts: 10,325 Trailblazer

    Hello Steve,

     

    Unfortunately you'll have to change your keyboard:

    NK.I1713.065KEYBD.104K.BLACK.UK
    NK.I171S.00VKEYBD.104K.BLACK.UK.WIN8

     

    You can request a quote and place an order from your Acer store in using the customer service form.

    In the form:

    1- You select in "Please Select a Subject: Other"

    2- In "Describe the Problem:", you indicate the S/N of the laptop.

    3- Example:

        "Price request for the following spare parts:

         - P/N, description

         - Etc"

     

    You'll receive a quote by mail (pdf document). You can also phone them.

    France
  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    Laurent,

    i think the problem is worst than just a keyboard repair, he said that the laptop is dead after booting on split tea and having no LED light turning on.

    I'm not an Acer employee.
  • laurent_14
    laurent_14 ACE Posts: 10,325 Trailblazer

    Ironfly,

     

    I've understood the backlight is dead. I don't know why!Smiley Embarassed Thanks!

    The motherboards are expensive on these models (with cpu):

    NB.MEP11.001MAIN BD.i3-3217U
    NB.MEP11.002MAIN BD.i3-3227U
    NB.MEP11.003MAIN BD.i5-3337U

     

    Steve,

     

    Sorry I misunderstood. Ironfly is right.

    France