Trouble with Recovery Backup: lingers @ 99% on new windows 8 aspire touchscreen

nancy2222
nancy2222 Member Posts: 1 New User

I've tried 5 times with 3 differennt usb's and still having trouble backing up new windows 8 touchscreen. lingers @ 99%. left on over night twice and still does not finish job. tried sending customer service an email and that lingered for 45 minutes and never went through. starting to regret buying acer.. maybe should have gone with hp afterall. can anyone help me?

N

Answers

  • freeza
    freeza Member Posts: 1,316 Skilled Practitioner WiFi Icon

    Good day

     

    The hidden partition is corrupted. Get your local Acer repair centre to formatt and reload the machine with a new image. Backup all your data before sending the machine in.

     

    Regards,

    Freeza

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