PROBLEM SOLVED B326HK MONITOR

jbl173

After a long search for a solution for the B326HK monitor that there were problems when the monitor came out of hibernation, I can today, March 5, 2015 writing down the solution.

 

Acer does not deliver it properly DisplayPort cable with this monitor. Because the included DisplayPort cable can NOT support 4K. The solution is you need a DisplayPort cable type HBR2. Such a cable which certainly works on the B326HK monitor can been find at this link http://www.startech.com/Cables/Audio-Video/DisplayPort/displayport-cable-10ft-certified~DISPLPORT10L .

 

I have informed Acer and they will contact the manufacturer for this cable for replacement.

Sharanji

Glad to know that you have sorted out the issue. Your efforts to resolve this problem is very much appreciated. Thanks for sharing your resolution.