Aspire R13 (r7-371t) automatic startup with display lid

ImNotImpressed

Hello,

 

I decided to try r7-371t. I struggled for hours with an annoying automatic startup when I open the lid. It seems to be impossible to find a solution working with that laptop. 

 

I tried all of these:

- Disable hybrid sleep mode (already disable by default)

- Turn off Fast Startup Mode

- Disable hibernate mode with the key registry under: Hkey_LOCAL_MACHINE/System/CurrentControlSet/Control/Power

- Disable all features under power setting 

- Alternate all possibles on and off option under power setting

 

I rebooted the computer properly every time.

 

Normally the hybrid sleep mode and fast startup option are responsable for the automatic startup with the lid. Apparently Acer created a by default automatic startup that cannot be disable easily. Please Acer, could you tell us where to turn it off or send us a patch to fix it. If I cannot control my laptop, I will return it and buy another brand.

 

I'm expecting a fast answer.

 

Thank you

 

 

 

 

ImNotImpressed

A quick follow-up...

 

I just called Acer support to discuss with the support and explained all the steps I tried to avoid redoing it and save time. Guess what, the guy asked me to try exactly what I wrote in my previous post. So, no solutions!

 

After that, he asked me to redo a fresh install... well I already just did a fresh install and it does not work, I just got the computer 12 hours ago! He told me, he does not have any other solutions and that I do not want to cooperate.

 

I asked if an update or a patch could be possible because other laptops have often a switch for it.

 

The guy hanged up the phone.

 

No needs to say more about Acer customer service, you can build your own opinion! 

 

ImReallyNotImpressed