Acer Iconia W1-810 front camera not working

eviidsp
eviidsp Member Posts: 1 New User

Hello,

 

I bought this tablet yesterday. The frot camera works fine for some time, but not work anymore. On camera app, for example, only have one camera. On device manager seem to be a problem with "Camera Sensor HM2056" - STATUS_DEVICE_POWER_FAILURE. I already tried everything. Update, delete, install drivers again, but the problem persists. I already made restore on device too. Can someone help me please?

 

Thanks, eviidsp.

Answers

  • billsey
    billsey ACE Posts: 34,246 Trailblazer

    I would guess either an assembly problem with the wires pinched or a failure of the camera. Either means a trip to Acer for repairs. Contact support.

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