Acer Aspire V5 122P is not booting to windows cannot refresh or recover what do i do now?

Kenna24

when my computer boots up it says "automatic repair" then it says "diagnosing your pc" then it goes from the logo screen to a blue screen that says "automatic repair" it gives you options and plenty of them but none of them work for my notebook computer. im starting to think of just throwing it away because it cannot be repaired and i dont have a warranty on it anymore in order to send it in. even if i did have the warranty it would take months to get back to me. so.....anyways ive tried command prompt to somehow reset it to factory defaults but i do not know how to do that. when i click on refresh your pc it says "there was a problem with refreshing your pc." and then when i click on "reset your pc" says "there was a problem resetting your pc" im about to throw this computer out the window so somebody who knows anything about this problem please help i need my notebook back! 

-Justin

Kenna24,

 

Sorry to hear you are having problems with your V5, let's see if we can get you on the right path. We have an article that discusses how to utilize the internal recovery feature outside of Windows if you could look it over and give it a try.

 

Using Recovery Management outside of Windows

 

You can purchase recovery media from our Acer store here: eRecovery Media

 

If you use the media and it fails still, you could possibly have a hardware problem. This unit should have come with at least a standard warranty of one year, if you are outside of that Acer still has out of warranty options available for you.