Update Acer Iconia

smurf
smurf Member Posts: 2 New User

Hi. I have an Acer Iconia 500 that is approximately 4 years old. I purchased it when my laptop was stolen but unfortunately hardly used it and only recently re-discovered it. Despite several attempts by a tech savvy relative and advice from a very helpful lady in Acer Customer Support I have been unable to update the device. I have attempted to use the instructions provided by Customer Support to 'restore to factory settings' but still to no avail. I would love to be able to something with it but at the moment it's just taking up space. Any help or suggestions would be appreciated thanks.

Best Answer

  • smurf
    smurf Member Posts: 2 New User
    Answer ✓
    Thanks billsey for your input. I don't know why it's now any different but I've now gone into settings and restored to 'factory setup' from there. All now working well.

Answers

  • billsey
    billsey ACE Posts: 34,246 Trailblazer

    What update are you trying to apply? IIRC the A500 goes up to Android 4.0 and no farther. The update servers for the A100-A500 machnes have been retired so updates need to be downloaded from the support site.

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  • smurf
    smurf Member Posts: 2 New User
    Answer ✓
    Thanks billsey for your input. I don't know why it's now any different but I've now gone into settings and restored to 'factory setup' from there. All now working well.