Product Already Registered??

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ninanguyen217
ninanguyen217 Member Posts: 1 New User

Hi, so I bought an Acer laptop from Fry's last year in July and I got 3 year warranty for it so I thought I might as well register it on Acer. 

But whenever I try inputting in the serial number it says "The product is already registered. Please check the Serial Number".

I've tried and double checked a few times and it still doesn't work...

 

Tbh I'm a teenage girl that knows nothing about technology so my questions are 

 

1. What do I do if my laptop has apparently already been registered??

2. What's the benefit of registering a product? 

Answers

  • philetus
    philetus ACE Posts: 4,759 Pathfinder
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    You should take the Laptop, the purchase reciepts back to Fry's and ask them to straighten it out.

    You might not be able to get warranty the way it is.

  • sathya0403
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    Hi,

    Sorry that you are not able to register the unit, you could also call Acer for support. If you have the receipt you could also upload the same @ csapps.acer.com/pop to get the warranty updated,. (Hoping you are from US/ Canada).