my ET1161-05 stops at the OS start up and gives me a blank screen with no error message.

terry
terry Member Posts: 1 New User
My eMachines ET1161-05 stops at the OS start up and gives me a blank screen with no error message. The problem started with the original OS (Windows Vista Home Basic) installed. I did install Windows 7 without any change to the problem. I still get the same thing: boot up stops right before the OS loads. Please help. I went to www.emachines.com\support for help and I was re-directed to your site. Thank you very much.

Answers

  • JC_1234
    JC_1234 Member Posts: 198 Troubleshooter

    It sounds to me like your hard drive itself may be having problems. See if you can get into safe mode by tapping the F8 key when booting, run a disc defragment on the drive, and then do a disc check to maybe see if that fixes the problem(s). Another thing to try is a start-up repair, that may also fix it.

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