bought my v7 nitro from pc world business 2 weeks last friday and all was fine untill a few days ago when i noticed the audio from the right speaker started to distort and more so with bass audio ... Anyway i took it to kettering pc world yesterday and told them about it and i said i want a replacement and they fobbed me off and said as i bought it from pc world business that i would only be able to talk to them today , anyway i left the laptop with them yesterday and stressed that the message gets to whoever in the business pc world desk , that i want a replacement under the sale of goods act ... i phoned today the pc world business and spoke to the person who sold it to me and he said it is over 14 days old and i can only have it repared , and i pointed out that on the PC World Business site it states 14 days is for returns and 21 days for faults and refund . this guy Kosher i think his name is then said he hasn't worked there long which really made me nervous. He said i willget back to you ... i had a call from kettering pc world and they said its going to sheffield to be looked at and if no fault then i have to pay of which im confident there is and if there is a fault they will fix it or THEY MAY decide to exchange it and the bloke said it is now out of our hands .... So what happened to the customers rights of a replacemnet ... i feel conned by both parties now and have bought acer products in the past but definately no more when i have my rights taken away and at the end of the day all i want is my laptop
