Reinstating windows not working. Acer Aspire E1 571

Hi,

I have a Acer Aspire E1 571, and i installed windows 8 pro, then upgrade to 8.1 pro, now my ram show that i have 6 Gig ram but only 2.45 avalable.

I tried to reinstall windows but it wont, i tried to use acer recovery( at boot press Alt + F10). nothing happens

Same when i tried to install i trough windows itself, after i enter the product key, it ask what i want to keep( nothing)

then it shows that there is things that i need to resolve, but there is only a blank page that shows nothing.

I also tried to boot from the disk, but when i press istall now, an error pops up, saying that the product key i entered is invalid. but it never asked for one.

Any idea How i might fix this.

Kind Regards,

Philip Pienaar

Accepted answers

Philip

Hi, sorry, but one of my friends contacted me about the problem, it has something to do with the windows i installed.

My windows that came with the laptop must be reinstalled and not to try and install windows 8 pro.

Sorry if i wasted your time, but thank you. Smiley Very Happy

Kind regards,

[edited for privacy]

All comments

IronFly

if you try to create a recovery media using Acer erecovery, are you able to do it or the option is greyed?

Philip

Acer Recovery does not open, or show up.

IronFly

Can you take a screenshot and post it here of your HDD partitions with windows disk management?

Philip

I think this is what you ment if not, please explain what and where i must go.

Thank you

Disk Management

IronFly

Whoa!

4 recovery partitions.

ok the Acer recovery partition is the biggest, 15,76GB, so we must try to enable Acer erecovery (or windows) to create a recovery media to boot and re-install windows 8.