Aspire 5551 Win7

pete_adams67

Hi my User name is pete_adams67 & I have just joined the forum.

My problem is that I am unable to install "Updates" I'm told that there is 177 to install which it seems to do but thenn it gives a error of all failed I've been running Win8/8.1 since the release in 2003 with no problem but around the begining of this year I seemed too have had a bad virus or something so I decided too do a complete install but all I kept getting was the "Blue scren of death" I managed to get hold of a OEM Win7 & decided on a new HHD., I can load Win7 + Win8 but no updates.

Any ideas & suggestions welcome.

Many thanks

Pete

philetus

Try installing them in safe mode.If it works it means something installed is blocking them.

GuruAid-CS

In this case, it is recommended to run Windows Update troubleshooter to automatically fix the issues with Windows Updates. To do this, you can refer to the following link:
http://windows.microsoft.com/en-us/windows/troubleshoot-problems-installing-updates#1TC=windows-7

 

If the issue still persists, you can consider resetting your Windows Update components and see if that works. To know how to do this, you can refer to the following link:
http://support.microsoft.com/kb/971058

 

The following link can be useful:
http://windows.microsoft.com/en-us/windows/updates-faq#1TC=windows-7

 

Hope this will help you.