Lost contact with bluetooth key

mitch5323
mitch5323 Member Posts: 1 New User

My Acer Iconia W700 has lost contact with the bluetooth key. The keyboard can be discovered by my smartphone , but not by the tablet.  Does anyone know the correct driver for the keyboard?

Thanks

Answers

  • Blayn-Acer
    Blayn-Acer Administrator Posts: 2,355 Community Administrator

    The keyboard will not have a driver. You may try loading the bluetooth driver for the W700. If that doesn't fix it, you may try a refresh of the OS to see if it will resolve the issue.

  • billsey
    billsey ACE Posts: 34,246 Trailblazer

    Mine had the same issue recently, I believe due to a Windows update.What I had to do was go the first Device Manager and remove the keyboard under Bluetooth, then go to Devices and Printers and remove the keyboard from there as well. I reboted and using Devices and Printers I added the keyboard back and it's working again.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • padgett
    padgett ACE Posts: 4,532 Pathfinder

    After an 1.4 GB update on a new machine noticed my Bluetooth was turned off entirely.