Downloaded 8.1 menu update.

Kasadeke
Kasadeke Member Posts: 2 New User

Acer XC100 won't boot after update. Keep getting msg Your PC has run into a problem. We are taking error details and will restart. When restarts it goes through same circle. Cannot get to system restore. All original files seem to be on disk (verified by connecting as an external drive on Linux O/S

Answers

  • Hi,

    You may try to do a system restore to a earlier date & time,. When you get to Acer logo start hitting Alt+F10, You should get to Windows recovery>Troubleshoot> Advanced>system restore.
    Try & get back. Cheers.
  • Kasadeke
    Kasadeke Member Posts: 2 New User

    Cannot get ALT + F10 to work. When I did manage to get a round about way into System Restore it said there were no restore points. Thanks for your help anyway

  • Sorry that System restore failed, but you could reinstall OS if you have the recovery media or the same ALT+F10 Should work. Is that you have installed retail OS?